frequently asked questions

cancelation policy on workshops

if the studio needs to cancel a class or session, you’ll be notified as soon as possible. You can choose to reschedule, receive studio credit, or get a full refund.

in case you need to cancel:

  • before 7 days - 100% of your booking cost, which you can use to rebook.
  • 7-4 days - 75% of your booking cost
  • 3-1 days - 50% of your booking cost
  • 24 hours - Unfortunately with only 24 hours notice, we are unable to refund your booking cost

worldwide shipping

due to the logistical nature of shipping not every country is on the shipping list at chekout. If your country is not listed please let me know so I can add it as an optioneach piece is wrapped in repurposed packing materia

care

all products are food and dishwasher safe, unless it says otherwise in the product description. however ceramics will last longer if hand washed

local pick up

local residents in porto can use the pick up option

private workshops

aquario offers private workshops with a minimum of 5 participants.

contact us with the amount of people, the activity you'd like to do, and when we can make this happen!

easy way to get to here

from the metro station "jardim do morro" it's a 10min walk to aquário. there's parking on the street but sometimes it's tricky to find a spot.

refund policy on pieces

unfortunatly we are unable to offer any returns, refunds, or exchanges.

aquário's pieces are entirely handmade and may vary slightly in size, shape, and color

wholesale order

we take wholesale orders, please contact us at aquarioceramicstudio@gmail.com for more information.

participation policy

Please note that photos may be taken during our sessions to share the creative atmosphere on our website and social media. We respect everyone’s privacy — if you don’t wish to be photographed, just let us know during the workshop